National Domestic Violence Hotline

Major Gifts Officer - Western Region

5 months ago(9/1/2017 12:12 PM)
# of Openings


The National Domestic Violence Hotline offers competitive packages that include: 100% company paid medical; dental coverage; life and AD&D ($50,000); long term disability for the employee; and a 403(b) plan with company match. We also offer optional short term disability, flexible spending account, vision coverage, paid holidays, vacation, and other related benefits.  




The Major Gifts Officer reports directly to the Director of Development and is responsible for the cultivation, solicitation and stewardship of gifts from a portfolio of high net worth donors and prospects. The Major Gifts Officer will develop and implement strategies for individual major gift donor relationship management (manage, mature, upgrade) to meet short- and long-term goals of the department. 


The primary objective of the Major Gifts Officer is to develop long-term relationships for the National Domestic Violence Hotline (The Hotline) in the Western region of the U.S., built on a firm understanding of donor interests, passions and values.



Relationship Management and Solicitation (65%)

  • Actively solicit and secure gifts from Hotline donors and prospects in the Northeast region of the U.S. capable of giving $10,000 or more annually through a strategic program of face-to-face cultivation, solicitation and stewardship, with an emphasis on securing substantial upgrades and stretch commitments, multi-year gifts, and engaging new leadership prospects.
  • Serve as the strategist and relationship director for a portfolio of existing and prospective corporate, foundation and major gift donors.
  • Develop and implement short- and long-term strategic plans for significant income growth.
  • Manage individual prospect research and executive systems, in conjunction with the prospect researcher, to prioritize the identification and cultivation of prospects.
  • Build and maintain relationships with foundation grant officers and major gift donors.
  • Identify event sponsorship prospects and work with appropriate Development staff members, consultants and volunteers to present event sponsorship opportunities.
  • Develop strategic funding requests based on short-term, intermediate, and long-term funding goals of the organization for high net worth individuals.
  • Actively manage existing donor pipelines through moves management systems, working with
  • Board members, staff, volunteers, and other primary relationship managers on portfolio activity.
  • Represent The Hotline at networking and other events critical to developing relationships with public and private funding sources.
  • Cultivate and expand current giving by planned gift donors and integrate planned gift objectives
  • into major individual donor requests in collaboration with the Director of Development.

Cultivation and Stewardship (25%)

  • Plan and implement funding campaigns, events and activities (volunteer experiences, tours, 
    receptions, etc.) for individual major gift donors, using existing activities as appropriate.
  • Execute major gift materials, including briefing memos, proposals and stewardship materials.
  • Manage and coordinate volunteer donor groups to cultivate and request new gifts.
  • Employ timely and personal follow-up in response to gifts, meetings, etc. Coordinate stewardship by CEO, other staff or Board Members in relation to portfolio.

Monitoring and Reporting (10%)

  • Maintain accurate records of relationship management activity, including identification, qualification, cultivation, solicitation and stewardship of prospective and current individual major donors, through regular upkeep of constituent relationship management system.
  • Monitor weekly, monthly, quarterly and annual activity to achieve major gift revenue goals.
  • Assist with review and verification of major gift donor recognition lists.
  • Participate in regular development staff and organization-wide meetings.


  • Customer Service - demonstrate the ability to respond with urgency to the needs and requests of others, internally and externally, and ensure a high degree of responsiveness to all donors without regard to their giving level. Understand the impact of their work on others.
  • Maintain constructive relationships and demonstrate respect for everyone contacted.
  • Deal constructively with conflict and focus on the situation, issue or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others.
  • Adhere to the AFP Fundraising Code of Ethics.
  • Willingness and ability to adjust to changing conditions or priorities.
  • Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems.
  • Employ excellent follow up and active listening skills
  • Performs other related duties as requested by Director of Development and CEO.

This description only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position.



  • Ability to articulate with passion the mission, programs and purposes of the agency.
  • Major gift fundraising and portfolio management experience, with a proven success record in cultivation and solicitation. Experience with major fundraising campaigns preferred.
  • Ability to formulate and implement innovative major gift strategies and develop and implement a comprehensive fundraising plan.
  • Ability to collaborate with senior management, the Board of Directors, staff and other constituents and stakeholders in driving philanthropic direction and priorities forward.
  • Ability to work collaboratively within a “team management” model, providing support and constructive feedback in interpersonal interaction with staff and colleagues.
  • Excellent verbal and written communication and presentation skills. Attention to detail.
  • Proven ability to build effective relationships and networks for sponsorship.
  • Ability to travel extensively in the Northeast region of the U.S. to meet with prospects and donors. Must have flexibility in work schedule (nights, weekends) as necessary to meet goals.
  • Minimum of 5 years of nonprofit fundraising experience in positions of increasing responsibility and complexity, realizing private annual fundraising goals of $6 million or greater.
  • Bachelor’s degree in Business, Marketing or other related field, or, any combination of related education and experience with documented record of the ability to perform the duties and responsibilities of the position. CFRE preferred.
  • Ability to be flexible, if needed, to work outside of normal business hours
  • Ability to attend required meetings (including but not limited to Program Team, Town Hall Meetings, Advocate Team Meetings, etc.) which may be scheduled during hours outside of the position's regular schedule
  • The ability to lead, motivate, coach, develop and encourage people to achieve a common goal, fostering positive working relationships and team culture
  • Relationship builder with the flexibility and finesse to "manage by influence"
  • High energy, maturity, and leadership with the ability to serve as a unifying force and to position implementation discussions at both the strategic and tactical levels
  • Demonstrated excellent time management and organizational skills - ability to manage numerous initiatives in order to meet deadlines and to deliver high quality outputs including ability to re-order work and priorities in response to demand and crises
  • The ability to organize people and materials to ensure that tasks are undertaken and that measures are put in place to ensure compliance within all areas of operations


  • Must maintain the standards of confidentiality related to agency information, funders and other constituents.
  • Must have emotional and physical stamina to tolerate prolonged sitting or standing and to deal with a variety of stressful situations, including responses to complaints and internal and external interactions.

The above statements are intended to describe the general nature and minimum level of work being performed.  They are not intended to be construed as exhaustive of all duties, responsibilities and skills required for the position.  The employee will be required to perform any other job-related duties as required by the job objectives, and the Chief Executive Officer.  This description does not modify any employee’s at-will status and is not a contract for continued employment of any duration.


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